REALESTATE-SANTAMONICA.COM
is strongly committed to protecting
your privacy. At no time does
RESM.com sell or provide to other
companies your personal information
resulting from inquiries to our
website. We only use your personal
information to help you find real
estate in Santa Monica that meets
your needs and complementary
products that may be of interest to
you as per our Privacy Statement
below. We additionally use leading
technologies to protect the security
and privacy of your personal
information. If you have any
further questions regarding our
policy, please address your
questions to
help@REALESTATE-SANTAMONICA.COM
Your personal information is
transmitted to our vendors or
partners only under the
following limited circumstances:
Privacy Policy discloses the
information privacy practices for
the website you are currently
visiting.
REALESTATE-SANTAMONICA.COM
Colin Whelan, Realtor
George Heimler/Associates
310 North Oakhurst Drive
Beverly Hills, California 90210
310.567.6719 Cell
310.550.8686 Office
310.273.6046 Fax
colin@realestate-santamonica.com
Privacy Statement
These privacy policies and
procedures implement our obligation
as a real estate office to protect
the "nonpublic personal information”
that we create, receive or maintain
on consumers or customers.
Throughout the
policy, we refer to information that
can identify you as a specific
individual, such as your name, phone
number, email address, Social
Security number or credit card
number, as "personal information."
1. No use or disclosure:
Our real estate office will not
use or disclose nonpublic personal
information except as these Privacy
Policies & Procedures or our annual
privacy practices notice permit,
require or as permitted by law.
2. Personal Information
Privacy: Our office will not
disclose or share medical or other
specified information at any time
with out an expressed written
consent from the consumer/customer.
A consumer/customer may at any time
revoke their consent to disclose or
share information by written notice.
The revocation will be placed in the
consumer/customers file and
notations made in any electronic
records.
-
We do not sell, trade or
give away your personal
information to anyone.
-
We do not disclose your
personal information to third
parties, unless one of the
following limited exceptions
applies.
-
Legal Obligations. We may
disclose or report your
personal information when we
believe, in good faith, that
the disclosure is required
or permitted under law, for
example, to cooperate with
regulators or law
enforcement authorities or
to resolve consumer
disputes.
Outside of this exceptions, we
will not share your personal
information with third parties.
-
We collect personal information
in the normal course of business
in order to process your real
estate application and to serve
you better.
-
Registering With Us. We
begin collecting personal
information from you when
you register with us. You
may register with us through
our website by entering your
email address and, if you
are creating an account,
choosing your password.
-
We gather anonymous information
about you for our internal
purposes, and we may share this
anonymous information with third
parties.
-
Anonymous information is any
information that does not
personally identify you,
including aggregate
demographic information such
as the number of visitors to
our website from a
particular state.
-
We use anonymous information
primarily for marketing
purposes and to improve the
services we offer you.
-
We may use "Cookies,"
"Internet Protocol"
addresses or other numeric
codes to gather anonymous
information. For a more
detailed discussion on
cookies, please see below.
Practices Notice when there is a
material change to our use or
disclosure of nonpublic personal
information, nonpublic personal
financial information, legal duties,
consumers or customers rights or to
other privacy practices that render
the statements in that notice no
longer accurate.
The notices are available upon
request.
3.
Minimum Necessary Disclosure:
Our office will make reasonable
efforts to protect consumer/customer
privacy by disclosing or sharing the
minimum necessary nonpublic personal
information to accomplish the
intended function, transaction, or
service.
4. Customer / Consumer Rights: Our
real estate office will honor
customer’s and consumer’s rights
regarding their nonpublic personal
information.
a. Access---Our real estate
office will honor requests in
writing to view and copy customer /
consumer records that are reasonably
identified, reasonably locatable and
retrievable. We will with in 30 days
of receipt of the request contact
the customer / consumer and inform
them of the nature and substance of
the recorded information and make
arraignments for them to view the
information and make copies for them
for which we will charge $.10 per
page plus $10 per hour for staff
time.
b. Amendments---Customers/consumers
have the right to request an
amendment, correction or deletion to
their nonpublic personal information
held by us. Our office will, within
30 days of such request, inform the
customer/consumer of our decision to
amend, correct, or delete or our
decision to not amend, correct or
delete. If we decide to amend,
correct or delete we will notify the
customer/consumer in writing.
c. If we decide not to make
any changes the customer/consumer
has a right to submit in writing a
concise statement setting forth what
the customer/consumer thinks is the
correct, relevant or fair
information and why they disagree
with our refusal to amend, correct,
or delete nonpublic personal
information in their file. Our
office will put this statement in
the customer’s/ consumer’s file. In
the future if we share or disclose
any nonpublic personal information
from the file we will also furnish a
copy of the customers/consumers
request to amend, correct, delete,
our letter informing them of our
decision and their response.
The rights granted in this section
do not extend to information about
the customer/consumer that relates
to and is collected in connection
with or in reasonable anticipation
of a claim or civil or criminal
proceeding involving them.
5. Privacy Officer:
Our real estate office will
designate one person to be the
privacy officer. He or she will have
primary responsibility for privacy
and security issues. He or she will
also be the contact for all
complaints involving privacy or
security matters.
6. Staff Training: Our
real estate office will train all
members of our workforce in these
Privacy Policies & Procedures, as
needed and appropriate for them to
carry out their functions. All
members of our workforce will
acknowledge in writing within a
reasonable time of employment their
receipt and training on these
Privacy Policies & Procedures.
7.
Data
Safeguards: Our real estate
office will develop, implement,
annually review and maintain
reasonable and appropriate
administrative, technical and
physical safeguards to ensure the
integrity and confidentially of the
nonpublic personal information we
hold and maintain.
a. Physical Access--- Our
real estate office will monitor and
ensure that during normal business
hours no person is unescorted or
unmonitored within the office unless
they are an employee or a business
associate with whom we have a
contract that appropriately limits
their use and disclosure of
nonpublic personal information held
or maintained by this office. Our
real estate office will identify,
monitor and control who is
authorized to posses and who possess
keys or the necessary codes for
securing and entering the office.
Upon any termination of employment
keys will be collected and codes
changed to maintain the security of
the office.
b. Business Associates: Our
real estate office will obtain a
written contract from all
nonaffiliated third parties who will
have access to or receive nonpublic
personal information in the course
of their duties for us. This
contract will provide for
appropriate safeguards and limit
their use and disclosure of the
nonpublic personal information we
share or disclose to them.
c. Physical Data: Our real
estate office will secure all
physical data that contains
nonpublic personal information. All
files not in use will be filed. No
files will be left out of the filing
containers over night. All file
containers will be secured when the
office is closed or not occupied.
d. Electronic Data: Our real
estate office will provide controls
on access to and authentication of
persons using electronic data. Our
office will install, maintain, and
update necessary virus protection,
firewall protection and software
updates as needed. All employees
who must have access to electronic
data will have their own unique user
ID and unique password. These will
be controlled and changed
periodically by the Privacy Officer
as needed for employee terminations,
updates, new software, etc. Our
office will ensure that floppies,
CDs, DVDs, zip drives, hard drives,
electronic tape, off-site storage
etc. are included in the access and
authentication procedures. We will
ensure that the intentional
destruction of data is done using a
secure method.
e. Employee training: Our
office will provide annual training
on the Privacy Policies and
Procedures for protecting the
electronic data or form of nonpublic
personal information we hold or
maintain. We will document the
time, date, persons in attendance
and subjects covered.
Privacy
Policies & Procedures
"Cookies”
"Cookies” are small files that are
stored by your web browser to help a
particular system recognize you and
the pages you visited in a website.
Our website uses cookies to make
your online experience more
convenient. For example, we may use
a cookie to store your account
information between sessions and to
maintain information about the
quotes you've requested during your
session. Additionally, we may use
data from cookies for a variety of
internal purposes, such as studying
how users navigate our website. We
do not collect any personal
information from cookies. Further,
no other information we collect from
cookies can be linked back to your
personal information. Most browsers
automatically accept cookies, but if
you prefer, you can set yours to
refuse cookies. Even without a
cookie, you can still use most of
the features on our website.
Browsers and Internet Security
Any time you enter or provide
personal information in our website,
we encrypt it using Secure Socket
Layer ("SSL") technology. SSL
protects information as it crosses
the Internet. To support this
technology, you need an SSL-capable
browser.
REALESTATE-SANTAMONICA.COM
recommends using a strong
encryption, 128-bit browser such as
Microsoft's Internet Explorer 4.01
or higher or Netscape Navigator 4.06
or higher. These browsers will
activate SSL automatically whenever
you begin shopping for plan on our
website and when you return to our
website to complete an application.
You can tell if you are visiting a
secure area within a website by
looking at the symbol on the bottom
of your browser screen. If you are
using Internet Explorer or Netscape
Navigator, you will see either a
lock or a key. When the padlock is
in the locked position, your session
connection is taking place via a
secure server.
If you need a strong encryption
browser, you can go to the Microsoft
website or the Netscape website to
download the latest Internet
Explorer or Navigator browser. We do
not recommend the use of beta
browser versions.
Security Risk of Using Non-Approved
Automated Software Applications
For security reasons to guard the
safety of your data, access to this
website is limited to SSL-capable
browsers such as Microsoft's
Internet Explorer 4.01 or higher or
Netscape Navigator 4.06 or higher.
Under no circumstance should you use
any software, program, application
or any other device to access or
log-in to the
REALESTATE-SANTAMONICA.COM
website, or to automate the process
of obtaining, downloading,
transferring or transmitting any
content to or from our computer
systems, website or proprietary
software.
Links to Other Websites
Our website contains links to other
websites. Please note that when you
click on one of these links you are
"clicking" to another website.
REALESTATE-SANTAMONICA.COM
is not responsible for the
information privacy practices or the
content of such websites. We
encourage you to read the privacy
policies of these linked websites as
their information privacy practices
may differ from ours.